Shipping policy
At AROS, we are committed to delivering your orders promptly and securely. Please review our shipping policy for details regarding processing, shipping times, and costs.
Processing Time
- Orders are processed and dispatched within 2-3 business days after payment confirmation.
- Processing times may vary slightly during peak seasons or promotional periods.
Shipping Time
- Once dispatched, delivery typically takes 4-7 business days, depending on your location and chosen shipping method.
- Delivery times are estimates and may vary due to factors outside our control, such as courier delays or customs processing.
Shipping Costs
- Shipping costs are calculated at checkout based on your location and the weight of your order.
- Free shipping may be available for orders over a certain value, as indicated on our website.
Order Tracking
- Once your order has been shipped, you will receive a tracking number via email.
- Use the provided tracking information to monitor the progress of your delivery.
Delivery Information
- Please ensure your shipping address is accurate and complete when placing an order.
- AROS is not responsible for lost or delayed shipments due to incorrect or incomplete addresses.
International Shipping
- International orders may be subject to customs duties or taxes, which are the responsibility of the recipient.
Delays
While we strive to meet our delivery timelines, delays may occur due to:
- Weather conditions
- Courier service disruptions
- Customs processing (for international orders)
If your order is delayed beyond the estimated delivery time, please contact us at [your email] for assistance.
Contact Us
For any questions or concerns regarding your order, please reach out to our customer service team:
AROS LEGACY LTD
📧 Email: info@aros-legacy.com
📍 Address:
2 Wilkinson Way
Scunthorpe
England
DN16 3NS
Thank you for shopping with AROS! We appreciate your trust in us.